Although you may be registered with one doctor you are encouraged to see any doctor you may wish to discuss your problem with.
However, you do have the right to express a preference to receive treatment from a particular health care professional. For those patients who do not attend on a regular basis, consultations will continue to be provided when requested.
Surgeries with GPs and nurses are by appointment which can be made personally at the reception desk or by telephone. The practice offers a range of morning and afternoon appointment times 5 days a week to patients, including an early morning surgery from 7am-8am on a Thursday.
You will be offered the soonest appointment available. If you feel, however, that you have an emergency that cannot wait for a routine appointment, please advise reception of this before 10.30am and you will be booked in for a phoneback with the GP. The GP will call you back before noon, discuss your symptoms and decide on the most appropriate management. If you call after 10.30am for an emergency appointment, the reception will take a note of this and pass this to the GP who will try to call you back before the end of the day, please ensure that you are available to be contacted should you wish to use this service.
For house visits, which are for patients too elderly, frail, or unable to come to the surgery please call before 10.30am.
Our receptionists can advise you on available appointment times.
Our GPs only speak English however we can arrange interpreting services for Ethnic Minorities if required. Please speak to reception if you require this service.
Should you require URGENT medical attention, please contact reception to seek appropriate advice.