News:

Attending

 

Appointments

 

We are currently

 experiencing a very

high rate of patients

failing to attend

appointments.

 

Failure to attend appointments is a waste ot time, money and results in long waits for other patients to see a GP or Nurse

 

We do have the right to remove patients from our list for failing to attend appointments.

 

Please cancel any appointments you cannot attend and allow other patients to see a clinician when they need to.

 

 

 

 

Violence Statement

The practice considers aggressive behaviour to be any personal, abusive and/or aggressive comments, cursing and/or swearing, physical contact and/or aggressive gestures.

The practice will request the removal of any patient from the practice list who is aggressive or abusive towards a doctor, member of staff, other patient, or who damages property.

All instances of actual physical abuse on any doctor or member of staff, by a patient or their relatives will be reported to the police as an assault.