News:

Attending

 

Appointments

 

We are currently

 experiencing a very

high rate of patients

failing to attend

appointments.

 

Failure to attend appointments is a waste ot time, money and results in long waits for other patients to see a GP or Nurse

 

We do have the right to remove patients from our list for failing to attend appointments.

 

Please cancel any appointments you cannot attend and allow other patients to see a clinician when they need to.

 

 

 

 

Complaints

We are very proud of the practice and it's facilities, our practice team and their achievements.  We hope that you find our services efficient, friendly and relevant to your needs. 

We are however only human and if you feel we have not achieved the high standards which you expect, a formal complaints system is in operation and a member of the team will explain this to you. 

A practice complaints leaflet is available at reception explaining how to complain.  The complaints manager is Mr Alasdair MacDonald.